We want you to be happy and satisfied with your order! If you are not happy for any reason, you may return the item for a refund within 15 days of receiving your order or exchange the item within 30 days of receiving your order or receive an online store credit. Returns, exchanges and online store credits are available for all products including sale items – unless they have been marked for final sale.
The following items cannot be returned or exchanged – Jewellery and items marked as “Final Sale”
Items will be inspected upon return and will be accepted for most items as long as they are in new condition and have not been worn, damaged, washed or altered in any way. All original tags must be attached and footwear must be in their original packaging.
We unfortunately at this time do not offer free shipping on returns and exchanges. Customers are responsible for the cost of return shipping and any customs brokerage fees and duties applicable and the condition that the package is received upon return. All returns are to be mailed to the following address:
56 Bettina Place
Whitby, Ontario L1R 0E9
We try to work as fast as possible to get our customers their refunds. Refunds will be processed within approximately 7 to 10 business days after we receive your return. You will be notified via email once your refund has been processed.
Please note that original shipping charges, international duties and taxes are unfortunately not refundable.
Online Store CreditCustomers have the option to avail online store credit instead of a refund or exchange within 30 days of receiving your order. A coupon code will be issued for the amount of store credit. Online store credits will be valid for a period of 1 year.
CLOTHING SIZE GUIDEReady to wear (One/Single-side measurements)
RIYASSA Size Chart
How to measure your chest?
With your arms relaxed down at the sides, measure around the fullest part of your chest.
How to measure your waist?
Measure around the narrowest part of your upper body, which is usually close to the belly button. To ensure a comfortable fit keep one finger between the measuring tape and your body.
How to measure your hips?
With your feet approximately 6 inches apart, measure around the fullest part of your hips/upper body.
How to measure your inseam?
Measure from the top of your inner thigh down to the bottom of your ankle.